We offer a 30 day policy to return an item for any reason, provided it is unopened and in the original packaging. Must be returned within 30 days of purchase please. Just wrap it up and take it to the Post Office. Please include your name, telephone number and email so we know who sent it. We ask you to cover the cost of postage. Our address is:
Wicked Uncle, Chiswick Avenue, Mildenhall, Suffolk IP28 7AY
This policy is offered in addition to your legal rights.
If you have any problem with our products or delivery, let us know and we will fix it. Our Customer Service team is on cs@wickeduncle.co.uk or 020 7099 3649.
Please protect your card and treat it as cash; we cannot replace lost, stolen or damaged cards.
We will email you to remind you about birthdays and Christmas and occasionally we might email you about really cool presents or particularly brilliant toys. We won't spam you or sell your email to anybody else. We keep exactly as much detail as we need to deliver your order and tell you if there is a problem. We also need to prove who we sold to for tax purposes. All the information we have on you can be found under My Account. If you want to be deleted, let us know. For more information, please click here to see our privacy policy.
We use cookies on the site. Mostly we store a little bit of information on your computer that tells us what you have put in your basket. This means if you come back later, you will still know what you wanted to buy. We also track user behaviour in the Checkout so we can see if thre are any usability issues. None of your information is transmitted to strange cults, the FBI, the FSA or anyone else. Please click here to see a list of our cookies, or manage your consent preferences by clicking clicking here.
Some of our suppliers of interesting and unusual toys are sensitive to the use of their images. All the images on this website are covered by intellectual property rights and may not be used by unauthorised commercial parties. Which doesn't stop you sending an image of a cool toy to a friend to say "buy this".
We cannot guarantee that this site and its contents are completely free of technical errors, although we do our best to prevent them. We do encourage everyone to keep their virus protection up to date. Unfortunately we cannot accept liability for any computer problems or other damage caused by using the site.
Unfortunately we cannot be liable for any delay or failure to deliver products or otherwise perform any obligation if it’s caused, directly or indirectly, by circumstances beyond our control. Sometimes the weather really is bad or a tanker gets stuck in the Canal.
Your use of this site is governed by English law and all disputes arising from your use of it shall be governed by the Courts of England and Wales.
Wicked Uncle is the trading name of Business Launch Limited. We are an e-toy shop and sell Brilliant Children's Presents. The Registered Office is with our accountants at 3 Morley's Place, Sawston, Cambridge, CB22 3TG. The Company Registration number is 4574497.
Wicked Uncle is rated 99 out of 100 for Customer Service based upon 56981 reviews.
