Orders placed before 4pm are sent out that day, Monday to Friday, Weekend orders are sent out on Mondays.
Royal Mail Tracked is £2.99 - Delivery is 3 to 4 days
Royal Mail Tracked 24 is £4.99 - Delivery is 1 to 2 days
DPD Delivery is £8.99 - Delivery on the date shown at Checkout
Select Delayed Despatch is £4.99 - Choose when we send your order out. Order well in advance of the Big Day!
We only send parcels within the UK, we do not send abroad.
Returns
We offer a 30 day policy to return an item for any reason, provided it is unopened and in the original packaging.
Your item must be returned within 30 days of purchase please. We cannot accept any item returned after 30 days. (Note: the legal requirement for online purchases is 14 days) We ask you to cover the cost of postage
Please include your name, telephone number and email so we know who sent it. Return to:
Wicked Uncle, 15 Chiswick Avenue, Mildenhall, Suffolk IP28 7AY
This policy is offered in addition to your legal rights.
If there is a query or fault with any of our products, please just let us know - email cs@wickeduncle.co.uk
Sometimes products do go wrong and we know how important any present is for a child. We will sort it out, quickly and without fuss - we pride ourselves on exceptional customer service.
Call 020 7099 3649. Our office hours are 9am to 4pm Monday to Friday
Delivery Queries
Our Track & Trace service means the postman has to scan the parcel with GPS when it is delivered
We send you a Track your Delivery email by 7 pm when your order has been sent out.
For any delivery query, please let us know immediately on cs@wickeduncle.co.uk
Wicked Uncle is rated 99 out of 100 for Customer Service based upon 59,942 reviews.
