Orders placed before 4pm are sent out that day, Monday to Friday, Weekend orders are sent out on Mondays.
Royal Mail Tracked is £2.99 - Delivery is 3 to 4 days
Royal Mail Tracked 24 is £4.99 - Delivery is 1 to 2 days
DPD Delivery is £8.99 - Delivery on the date shown at Checkout
Select Delayed Despatch is £4.99 - Choose when we send your order out. Order well in advance of the Big Day!
We only send parcels within the UK, we do not send abroad.
Returns
We offer a 30 day policy to return an item for any reason, provided it is unopened and in the original packaging.
Your item must be returned within 30 days of purchase please. We cannot accept any item returned after 30 days. (Note: the legal requirement for online purchases is 14 days) We ask you to cover the cost of postage
Please include your name, telephone number and email so we know who sent it. Return to:
Wicked Uncle, 15 Chiswick Avenue, Mildenhall, Suffolk IP28 7AY
This policy is offered in addition to your legal rights.
If there is a query or fault with any of our products, please just let us know - email cs@wickeduncle.co.uk
Sometimes products do go wrong and we know how important any present is for a child. We will sort it out, quickly and without fuss - we pride ourselves on exceptional customer service.
Call 020 7099 3649. Our office hours are 9am to 4pm Monday to Friday
Delivery Queries
Our Track & Trace service means the postman has to scan the parcel with GPS when it is delivered
We send a Track your Delivery email with every order so you can track your parcel
For any delivery query, please let us know immediately on cs@wickeduncle.co.uk
My go to for the grandchildren
Good selection age structured to chose from, easy to order. My only wish is that they’d offer some different wrapping paper as I’ve been... Read Moreusing the same one for years1
Great products and always delivered on time
Absolutely brilliant
Wicked Uncle is amazing for all children - big and small. My nephews and nieces have loved all their gifts. My last one I sent I think all... Read Moremy nephews are playing with the toy, even though it is for only one of them. They are fast and efficient and it's great they supply wrapping paper and cards. There is no trouble sending from wherever you are. And the variety of gifts is absolutely brilliant.
Excellent Service
Excellent service. my nephew always looks forward to receiving gifts from Wicked Uncle. Website is easy to use delivery has always been on time.
Really cool stuff
Excellent service. Will be buying more stuff. Thanks
Early birthday presents
Always reliable and great qualityproducts . Prompt acknowledgement of order and expected delivery . Bought early for family birthdays so not used yet.
.
Very prompt delivery . Very helpful website with lots of ideas for all ages
Excellent
Efficient service. Good selection of items.
Good experience
Items arrived promptly and in good condition. There were a wide range of exciting items available.
Original gift choices, efficiently dispatched.
Excellent
Lots of great products to choose from, easy to order and delivered very quickly. Great service all round.
happy US customer
They have a reliably good selection and the package was delivered on time and wrapped beautifully. I use them often for gifts for kids of my London based friends.
Would use again
Easy to use website, great communication, fast delivery and items exactly as advertised
Prompt delivery, good updates.
Very prompt delivery, good updates on delivery times. Great product (extra large skipping rope).
Wicked Uncle makes me a popular Auntie
Quick delivery and great ideas for gifts. My nieces and nephews love them!
Satisfied customer
I received my package promptly and most importantly the box was in pristine condition. I hate giving a present with a scruffy box. Never had a problem yet.would highly recommend them.
Great products!!
Always good quality products from Wicked Uncle and fast service. All my family use it for birthdays and Christmas.
Arrived in one package, and in good time
All three items arrived in one package in good time for the birthday. They were all suitable for a 9-year-old.
Very good, prompt delivery of the gift to my grandson. Would use it again
Exceptional Customer Service
I purchased an inexpensive item for my grandson and on the first usage it broke. I emailed the company ……..and………. Probably the best customer service I’ve ever experienced... Read More! This company care about their customers and act promptly( literally on the same day !) , efficiently and effectively. Couldn’t recommend more highly and I’ll definitely be a returning customer. 24 hours later , a replacement was received in the post and I have one very happy grandson ??
Excellent
Excellent service. Present wrapped and delivered just as requested.
Can’t fault it
Good service.
Good service. Arrived on time and as expected. Good quality stuff.
Great company
Really nice toys for kids
Made a Happy Birthday
Good choice of presents which were ideal for a 7 year old.
Great place to find unusual gifts for kids who seem to have most things!
Sent and received quickly and delivered in perfect condition. Very pleased with the quality of the... Read Moretoy and the service from Wicked Uncle.
Wicked Uncle excellent website - always choose the right gift!
so easy - select age and boy/girl and all options come up - I look at both boy/girl as all... Read Moregood and usually choose the wrapping service as better than I can do! Excellent
No quibble when a product went wrong -always a sign of a great company
First class.
As always a first class service, have ordered several times and its always the same. A safe firm to use, highly recommended,
Wicked Uncle is rated 99 out of 100 for Customer Service based upon 57742 reviews.