We only send parcels within the UK, we do not send abroad.
Monday to Friday, orders placed before 4pm are sent out the same day. All weekend orders are sent out on Mondays.
Royal Mail Tracked is £2.99 - Delivery is 3 to 4 days
Royal Mail Tracked 24 is £4.99 - Delivery is 1 to 2 days
DPD Delivery is £8.99. Orders must be placed before 2pm please. This service ensures your order will arrive on the designated day shown at Checkout,.
Delay Shipping is £4.99 - sent Royal Mail Tracked 24 - Select your shipping date and order well before the Big Day
Returns
We offer a 30 day policy to return an item for any reason, provided it is unopened and in the original packaging.
Your item must be returned within 30 days of purchase please. We cannot accept any item returned after 30 days. (Note: the legal requirement for online purchases is 14 days, we have extended this)
Please include your name, telephone number and email so we know who sent it. We ask you to cover the cost of postage. Our address is:
Wicked Uncle, 15 Chiswick Avenue, Mildenhall, Suffolk IP28 7AY
This policy is offered in addition to your legal rights.
Faulty or Damaged? If there is a fault with any of our products or our service, just let us know and we will sort it out. Please email us at cs@wickeduncle.co.uk
For any delivery problem, please let us know immediately on cs@wickeduncle.co.uk. Please do not wait to contact us, if you think delivery is late.
For Royal Mail Tracked 24, deliveries usually within 2 days. For Royal Mail Tracked, delivery is usually within 4 days
The Track & Trace service means the postman has to scan the parcel when it is delivered. We send a Track your Delivery email with every order so you can track your parcel.
You must inform us within 7 days of purchase please, so we can investigate within Royal Mail's required time scale.
Wickedly excellent!
Excellent website, easy to search. Quick and easy ordering. Great variety of toys for all ages. Delivered on time, as promised.
great company
Great as alwaysGreat
Very speedy. Good quality products
Great service and quality
Great customer service - the gifts arrived quickly and were gift wrapped to perfection
Great place to shop
It was excellent. I bought 2 separate items based on recommendations you sent me to give my grandsons.
I bought my grandson a couple of items including a giant colourful crayon but when arrived was in 2 bits so I emailed the company and within 2 days I... Read Morereceived a replacement which was the fastest I've ever received a replacement from any company. So I'd definitely rate Wicked Uncle a huge 10/10 thank you WU x
Great Service
So easy to order.
Excellent service
Excellent
Very good service
Fast delivery and products good
Gift for four year old
Received and labelled as requested, however the gift wrap was torn and had to be replaced, which made the total wrapping a bit expensive!
Excellent products and service
Fantastic service, quick delivery, beautifully packaged, loved my quirky items. Loved the postcard for the recipient to fill in and send, a really novel idea
Surprise gift
Was advised when the order was received and the date of delivery
all good
grandma's helper!
excellent, website easy to use and products which are gifts arrived on time. easy to work out if the product is suitable for the age range and interests... Read Moreof the children receiving the gifts.
Great
Great website with great variety. Easy to get around. Great delivery etc.
Excellent site to go to for children toys etc
Good service ,toys etc of good quality and children who I have sent gifts to have been delighted Staff always helpful... Read Moreif you require help or advice
Good Company
All good, great selection of products
Easy to navigate website
Quick and easy to order and good information about delivery . Grandson loved his present
Goldilocks
Good selection of items I hadn’t seen anywhere else and suggestions for the gift I was looking for. Good quality product at reasonable price and promptly delivered
Good Fun
Prompt delivery. Well packaged goods. Fun and educational. Will definitely use Wicked Uncle for my grandchildren again.
Well organised and efficient.
Good information prior to ordering. A sensibly organised ordering site. Prompt delivery. What's not to like?
All round gift service including wrapping
Having young relatives living all over UK this service is brilliant. Not only are there great gifts for all ages but the wrapping &... Read Morecard service are really useful, why pay twice for postage when this fine service is available?
Great site
Excellent choices for my great nephew. Good communicationd. Will use again
Fills a gap
Great service, great product. Fills a significant gap in the market. Lots of info to help assess if suitable for particular age of child
My only thought was that choice was somewhat limited, and I wished there was a greater variety of gifts to choose from. There service was excellent!
Great products
Fast service. Good communication. My Grandsons enjoyed their gifts.
Absolutely excellent!
Just what I expected, excellent product and well packaged!
Good gifts and efficient service
Grandsons loved the light and the disco watch - they were delivered on time - very efficient service
boys age 1 to2 present
I ordered for a friends grandson and asked for it to be wrapped I think it was it was delivered on time and the child loves his present.
Arrived on time and well packaged
Wicked Uncle is rated 99 out of 100 for Customer Service based upon 57264 reviews.