Privacy Policy

Introduction

Welcome to Wicked Uncle’s Privacy Policy.

Wicked Uncle respects your privacy and is committed to protecting your personal data. This privacy policy (together with our terms and conditions) explains how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services. It also tells you about your privacy rights and how the law protects you.

1 Who We Are

1.1 Wicked Uncle is the trading name of Business Launch Limited (company number 04574497). For the purpose of the Data Protection Act 2018 (“Act”) and the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the data controller is Business Launch Limited with the registered address of 3 Morleys Place, Sawston, Cambridge, Cambridgeshire, CB2 4TG (“Wicked Uncle”).

1.2 Your data is stored and used by Wicked Uncle. You can contact us on 020 7099 3649 between 9am and 4pm Monday – Friday. You can also email us at cs@wickeduncle.co.uk. Our website is www.wickeduncle.co.uk.

2 The Type of Personal Data We Collect

2.1 When you use our website or place an order with Wicked Uncle, we may collect the following:

  • 2.1.1 Your name and surname;
  • 2.1.2 Your email address and contact number;
  • 2.1.3 Your correspondence address;
  • 2.1.4 IP address;
  • 2.1.5 Your payment details; and
  • 2.1.6 Any other personal data which you supply us when making an order or otherwise using our services.

2.2 We also collect data about you via cookies. A cookie is a small piece of data which will be stored on your computer or other device used to access our website. We use cookies to keep products stored in your basket if you want to buy them at a later time and to ensure that the website is functioning correctly. You can set your browser to refuse all or some browser cookies, but if you disable or refuse all cookies some parts of our website may become inaccessible or not function properly.

3 How We Get the Personal Data and Why We Have It

3.1 Most of the personal data we process is provided to us directly by you to allow us to fulfil orders you have placed, to contact you about your orders and, should you agree we may do so, to keep you informed of any future products we believe you may be interested in and to provide our birthday reminder service. If you are a Wicked Uncle Club member, your data may be used to provide membership benefits.

3.2 We will only use your personal data where the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • 3.2.1 Where we need to perform the contract we are about to enter into or have entered into with you (i.e. when you purchase something via our website);
  • 3.2.2 Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests; and
  • 3.2.3 Where we need to comply with a legal or regulatory obligation.

3.3 Generally, we rely on consent as a legal basis for processing your personal data only in relation to sending marketing or reminder communications to you via email. You are able to withdraw your consent at any time by contacting us at cs@wickeduncle.co.uk.

4 How We Store Your Personal Data

4.1 Your personal data is stored securely and we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

4.2 The appropriate retention period for personal data is determined on a risk-sensitive basis.

5 Your Data Protection Rights

5.1 Under data protection law, you have the right to object to the processing of your personal data in certain situations and for marketing purposes at any time. You can do so by contacting us via email at cs@wickeduncle.co.uk.

5.2 You also have the right to:

  • 5.2.1 Access data held about you;
  • 5.2.2 Ask us to rectify personal information you think is inaccurate or incomplete;
  • 5.2.3 Ask us to erase your personal information in certain circumstances;
  • 5.2.4 Restrict the processing of your personal information in certain circumstances;
  • 5.2.5 Object to the processing of your personal information in certain circumstances; and
  • 5.2.6 Transfer your personal information to another entity.

6 How To Complain

6.1 If you have any concerns or questions about the use of your personal information, please do contact us at cs@wickeduncle.co.uk and we will do our best to assist you. If, however, you feel we have not satisfactorily dealt with your concern, you can complain to the Information Commissioner’s Office.

Recent Customer 4 May 2024

Recent purchase problem

Everything always works like clockwork - we’ll done. But my most recent purchase was an item that was not fit for purpose.

Angela Thompson 4 May 2024

Great company

I have been buying from Wicked Uncle for many years. Always an excellent choice of toys & puzzles, really helpful advice to decide which gifts are suitable fordifferent aged children. Fast delivery, well packaged.

Alison 4 May 2024
Haltia Watkins 4 May 2024

Interestingly different

A different set of toys and activities for children.

Recent Customer 4 May 2024

Good advice re age appropriate and toys at reasonable cost. Saved trapsing round shops.

Jenny Almeida 4 May 2024

Excellent all round.

Recent Customer 4 May 2024

Love the jokes, too!!

Great ideas and selection, good prices and very quick service. Love the jokes, too!

Recent Customer 4 May 2024

Help with great gift ideas

Good ideas for gifts and fast delivery. My grandson was delighted with his gift

Clare Mills 3 May 2024

Feedback on voucher boyht from WU.

Excellent delivery time. We bought a voucher for a 10th birthday and a lovely gesture from Wicked Uncle they enclosed a thank you cardthat the birthday boy could send us. Very original. The site has something for everyone.

Mrs M L Smith 3 May 2024

Ordered one day here the next brilliant

Veryquick delivery

Janet Thomas 3 May 2024

I will definitely be using again

Quick and efficient service with great products. My nephew loved his Tshirt and dinosaur.

Clare 3 May 2024

excellent service, fast delivery.

Recent Customer 3 May 2024

Long distance gifts

Excellent service, they wrap everything for you and fast delivery, great for long distance gifts for the kids

Margaret Forbes 3 May 2024
Linda Hall 3 May 2024

Great gift for child to start larning music!

Very impressed with service and delivery. Recipient loves the little guitar!

Recent Customer 3 May 2024

Purrfect present

Received my package on tim in good condition. Just what I wanted. This was a present for my 11-year-old granddaughter after recovering brilliantly from a horrible operation. Itwas a sweet little ***** cat to keep her company. She loved it.

Bernadette McKechnie 3 May 2024
Recent Customer 2 May 2024

Unusual gifts

Good quality, unusual gifts for a wide age range. The items have a detailed description that is accurate. The order was quickly dispatched and enjoyed as a birthday surprise.

Recent Customer 2 May 2024

Light up dinosaur

Amazing service. I had not requested an express service but the gift was delivered within 24 hours of me placing the order. One very happy little boy. Thank you

Brenda 2 May 2024

Quick delivery. Good products

Good service. Nice website, quick delivery and good products

andy fisher 2 May 2024
Recent Customer 2 May 2024

Very trusted

always on time. brilliant service. can always trust them

Recent Customer 2 May 2024

Great ideas for children’s gifts

Great ideas for children’s gifts, and the items arrive quickly. The gift even has a thank you card all ready for the child to send !

Recent Customer 2 May 2024

Always reliable.

Myfanwy Adams 2 May 2024

Great toy selection

Excellent delivery

BS405NP CLARKE 2 May 2024

Quick and easy to order Delivered the next day.

Recent Customer 2 May 2024

Super range, great service

I just love how easy it is to use. There’s a great range of gifts and lovely wrapping to choose from. They arrived promptly. I reallyappreciated being able to read the ingredients in the sweets I sent because of severe allergies. That was a great bonus.

Recent Customer 2 May 2024
MRS B A OGDEN 2 May 2024
Recent Customer 2 May 2024