Privacy Policy

Introduction

Welcome to Wicked Uncle’s Privacy Policy.

Wicked Uncle respects your privacy and is committed to protecting your personal data. This privacy policy (together with our terms and conditions) explains how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services. It also tells you about your privacy rights and how the law protects you.

1 Who We Are

1.1 Wicked Uncle is the trading name of Business Launch Limited (company number 04574497). For the purpose of the Data Protection Act 2018 (“Act”) and the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the data controller is Business Launch Limited with the registered address of 3 Morleys Place, Sawston, Cambridge, Cambridgeshire, CB2 4TG (“Wicked Uncle”).

1.2 Your data is stored and used by Wicked Uncle. You can contact us on 020 7099 3649 between 9am and 4pm Monday – Friday. You can also email us at cs@wickeduncle.co.uk. Our website is www.wickeduncle.co.uk.

2 The Type of Personal Data We Collect

2.1 When you use our website or place an order with Wicked Uncle, we may collect the following:

  • 2.1.1 Your name and surname;
  • 2.1.2 Your email address and contact number;
  • 2.1.3 Your correspondence address;
  • 2.1.4 IP address;
  • 2.1.5 Your payment details; and
  • 2.1.6 Any other personal data which you supply us when making an order or otherwise using our services.

2.2 We also collect data about you via cookies. A cookie is a small piece of data which will be stored on your computer or other device used to access our website. We use cookies to keep products stored in your basket if you want to buy them at a later time and to ensure that the website is functioning correctly. You can set your browser to refuse all or some browser cookies, but if you disable or refuse all cookies some parts of our website may become inaccessible or not function properly.

3 How We Get the Personal Data and Why We Have It

3.1 Most of the personal data we process is provided to us directly by you to allow us to fulfil orders you have placed, to contact you about your orders and, should you agree we may do so, to keep you informed of any future products we believe you may be interested in and to provide our birthday reminder service. If you are a Wicked Uncle Club member, your data may be used to provide membership benefits.

3.2 We will only use your personal data where the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • 3.2.1 Where we need to perform the contract we are about to enter into or have entered into with you (i.e. when you purchase something via our website);
  • 3.2.2 Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests; and
  • 3.2.3 Where we need to comply with a legal or regulatory obligation.

3.3 Generally, we rely on consent as a legal basis for processing your personal data only in relation to sending marketing or reminder communications to you via email. You are able to withdraw your consent at any time by contacting us at cs@wickeduncle.co.uk.

4 How We Store Your Personal Data

4.1 Your personal data is stored securely and we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

4.2 The appropriate retention period for personal data is determined on a risk-sensitive basis.

5 Your Data Protection Rights

5.1 Under data protection law, you have the right to object to the processing of your personal data in certain situations and for marketing purposes at any time. You can do so by contacting us via email at cs@wickeduncle.co.uk.

5.2 You also have the right to:

  • 5.2.1 Access data held about you;
  • 5.2.2 Ask us to rectify personal information you think is inaccurate or incomplete;
  • 5.2.3 Ask us to erase your personal information in certain circumstances;
  • 5.2.4 Restrict the processing of your personal information in certain circumstances;
  • 5.2.5 Object to the processing of your personal information in certain circumstances; and
  • 5.2.6 Transfer your personal information to another entity.

6 How To Complain

6.1 If you have any concerns or questions about the use of your personal information, please do contact us at cs@wickeduncle.co.uk and we will do our best to assist you. If, however, you feel we have not satisfactorily dealt with your concern, you can complain to the Information Commissioner’s Office.

excellent company with wide range of quality choices

Excellent website and great reliable service. I recently contacted ref. an unsatisfactory quality of one of my purchases. Customer service immediately respondedand reimbursed me. I feel very confident to use this company for my grandchildren's ongoing gifts. It has something for all ages and is actually quite inspiring for this 70+ year old.

Recent Customer 16 Jan 2025

Excellent

A good choice of interesting age related toys delivered promptly and at a good price.

Mr A Hampshire 16 Jan 2025

Excellent

Came across this site by chance. Found many great items. Delivery was quick and quality of goods excellent.

Recent Customer 15 Jan 2025

Excellent service

Service is always excellent

Patricia Bird 15 Jan 2025

Recommended - great service

Reliable & arrived on time. Grandson likes the tape. Thank you .

Recent Customer 14 Jan 2025

Torches

Was good

Recent Customer 14 Jan 2025

Very decent goods promptly delivered, at a reasonable price.

Recent Customer 14 Jan 2025

It did what it said on the tin!

Excellent!

Recent Customer 14 Jan 2025

Excellent

Great new toy site that a friend recommended. Easy to order great quick delivery. Toy was better than expected ! Very happy nephew.

Justine Oldfield 13 Jan 2025

Good

Arrived promptly

Stewart campbell 13 Jan 2025

Good selection, prompt delivery

Nice selection of items, and my order arrived well packaged the next day.

Recent Customer 12 Jan 2025

Great service

The process was swift and efficient.

Recent Customer 11 Jan 2025

Super

Website very easy to use. Present came wrapped perfect and labelled as described

Recent Customer 11 Jan 2025

Great products and not seen them anywhere else on sale

Very prompt and efficient dealing. Item arrived well packed and the item I purchased was intended to be a giftto a family with a young child and it will fit the purpose perfectly.

Jeremy Prior 10 Jan 2025

Good customer service

Prompt.delivery, o e product was faulty they sent an New one immediately, which was also faulty so a refund was sent. No problem with other products. Good customer service

Recent Customer 10 Jan 2025

Timely delivery

Item arrived on time

Recent Customer 10 Jan 2025

Great response to problem with item

The issue I had was remediated very quickly and replacement item sent out, even over Christmas period. New item was perfect.

Recent Customer 10 Jan 2025

Different ideas

Easy to order, good ideas divided into ages which is really helpful

Recent Customer 9 Jan 2025

Excellent

Excellent quality of gifts and really prompt delivery

VALERIE 9 Jan 2025

Great service and great product, value for money

Great products that my Grandson liked. Keeping me informed of the progress and delivery of my order was an excellent Customer service.

Recent Customer 9 Jan 2025

Laughter and Fun.

excellent no fuss purchase.....arrived safely too. This magnetic game is so much fun, grankids age 9 and 5 had fun and screamed with laughter, which made melaugh too, just what we needed. They thanked me for such a fun present, and it kept them off the ipads for a day. Brilliant.

Recent Customer 8 Jan 2025

love Wicked UNCLE

excellent, as always

Marion Paton 8 Jan 2025

Packaged well and delivered on time. That makes xmas prep so much easier.

Vikki 8 Jan 2025

A range of products

Great products that are a bit different, pricey though

Recent Customer 7 Jan 2025

Excellent selection of gifts for all ages boys and girls

Simple and efficient

Riana M O’Connor 7 Jan 2025

You can't go wrong choosing wicked uncle for kids special occasion gifts

Great website, extensive range of presents including many with educational focus. Speedy delivery service and I love thepre-prepared thank you note encouraging children to communicate their appreciation for their gift. Press 50+16

Jonathan Rose 7 Jan 2025

Perfect gift

Absolutely brilliant service, wrapping and gift label included. It makes gifting so much easier. Gives great ideas for each age group and an easy website to negotiate. Will definitely use again

Recent Customer 7 Jan 2025

Ordered day before Xmas eve and delivered on Xmas eve. Excellent service, and recipient was delighted with their gifts, would definitely use again.

Recent Customer 7 Jan 2025

Excellent. No problem with ordering goods and delivered when it was due

Recent Customer 7 Jan 2025

Great resource

You feel there is a person at the end of the line! Love the choice of products! Something different!

Recent Customer 6 Jan 2025