Privacy Policy

Introduction

Welcome to Wicked Uncle’s Privacy Policy.

Wicked Uncle respects your privacy and is committed to protecting your personal data. This privacy policy (together with our terms and conditions) explains how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services. It also tells you about your privacy rights and how the law protects you.

1 Who We Are

1.1 Wicked Uncle is the trading name of Business Launch Limited (company number 04574497). For the purpose of the Data Protection Act 2018 (“Act”) and the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the data controller is Business Launch Limited with the registered address of 3 Morleys Place, Sawston, Cambridge, Cambridgeshire, CB2 4TG (“Wicked Uncle”).

1.2 Your data is stored and used by Wicked Uncle. You can contact us on 020 7099 3649 between 9am and 4pm Monday – Friday. You can also email us at cs@wickeduncle.co.uk. Our website is www.wickeduncle.co.uk.

2 The Type of Personal Data We Collect

2.1 When you use our website or place an order with Wicked Uncle, we may collect the following:

  • 2.1.1 Your name and surname;
  • 2.1.2 Your email address and contact number;
  • 2.1.3 Your correspondence address;
  • 2.1.4 IP address;
  • 2.1.5 Your payment details; and
  • 2.1.6 Any other personal data which you supply us when making an order or otherwise using our services.

2.2 We also collect data about you via cookies. A cookie is a small piece of data which will be stored on your computer or other device used to access our website. We use cookies to keep products stored in your basket if you want to buy them at a later time and to ensure that the website is functioning correctly. You can set your browser to refuse all or some browser cookies, but if you disable or refuse all cookies some parts of our website may become inaccessible or not function properly.

3 How We Get the Personal Data and Why We Have It

3.1 Most of the personal data we process is provided to us directly by you to allow us to fulfil orders you have placed, to contact you about your orders and, should you agree we may do so, to keep you informed of any future products we believe you may be interested in and to provide our birthday reminder service. If you are a Wicked Uncle Club member, your data may be used to provide membership benefits.

3.2 We will only use your personal data where the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • 3.2.1 Where we need to perform the contract we are about to enter into or have entered into with you (i.e. when you purchase something via our website);
  • 3.2.2 Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests; and
  • 3.2.3 Where we need to comply with a legal or regulatory obligation.

3.3 Generally, we rely on consent as a legal basis for processing your personal data only in relation to sending marketing or reminder communications to you via email. You are able to withdraw your consent at any time by contacting us at cs@wickeduncle.co.uk.

4 How We Store Your Personal Data

4.1 Your personal data is stored securely and we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

4.2 The appropriate retention period for personal data is determined on a risk-sensitive basis.

5 Your Data Protection Rights

5.1 Under data protection law, you have the right to object to the processing of your personal data in certain situations and for marketing purposes at any time. You can do so by contacting us via email at cs@wickeduncle.co.uk.

5.2 You also have the right to:

  • 5.2.1 Access data held about you;
  • 5.2.2 Ask us to rectify personal information you think is inaccurate or incomplete;
  • 5.2.3 Ask us to erase your personal information in certain circumstances;
  • 5.2.4 Restrict the processing of your personal information in certain circumstances;
  • 5.2.5 Object to the processing of your personal information in certain circumstances; and
  • 5.2.6 Transfer your personal information to another entity.

6 How To Complain

6.1 If you have any concerns or questions about the use of your personal information, please do contact us at cs@wickeduncle.co.uk and we will do our best to assist you. If, however, you feel we have not satisfactorily dealt with your concern, you can complain to the Information Commissioner’s Office.

Recent Customer 12 May 2024

Best place for gift ideas especially for “auntie” and “uncles”

Easy to use website. Lots of great choices of gifts. Prompt delivery.

Recent Customer 12 May 2024

Dude where's my gift?

Well until now it's been pretty good but my nephew's gift still hasn't arrived and no word from the courier.

david dempster 12 May 2024

A great range of ideas

A great range of ideas for kids gifts at different prices. Swift delivery.

Recent Customer 12 May 2024

Disappointment with Wicked Pranks and Jokes

Parcel arrived on time and was well packaged but I was very disappointed with the contents. My granddaughter was excited to open the boxas she likes to play pranks on people but the jokes and pranks were very feeble even for an eight year old and didn’t hold her interest for long.

Recent Customer 12 May 2024

Well done.

Excellent, always delivered when stated.

Recent Customer 11 May 2024
John Egan 11 May 2024

We love Wicked Uncle

I have been buying wonderful things from. Wicked Uncle for years now. Orders are filled and despatched promptly. Queries have been answered quickly. The culture is friendly and quirky. Mostimportantly the recipients are overjoyed. Thank you

Rosemary Kelly 11 May 2024

excellent service, would definitely use again,

Recent Customer 11 May 2024

Very good

Recent Customer 11 May 2024

Excellent, delighted

excellent service, items ordered as gifts were gift wrapped, arrived promptly. and very reasonably priced. Well done Wicked Uncle.

john cocozza 11 May 2024
D T Brown 10 May 2024

Very quick

Sue Ling 10 May 2024

Perfect Service

Service was excellent - could not believe how quick the items arrived

Recent Customer 10 May 2024

Lots of wonderful ideas

Lots of wonderful ideas for my Grandchildren’s birthday’s they’re never disappointed from Wicked Uncle. Always prompt delivery.

MELINDA JANE SHENTON 10 May 2024

Cute board game for cat lovers with proper metal playing pieces

Was browsing for present ideas and found a cat version of a popular board game. Saw same thing ondifferent sites but this was the cheapest and also came on blue rather than orange and had better playing pieces. I don’t normally like paying for delivery but even with delivery costs this was the cheapest I found online.

Recent Customer 10 May 2024

Loads of fun for kids

Easy to order,good range of products. Very fast turn around and well packed,would definitely use wicked uncle again.

Andrew 9 May 2024

Great

vivien cornacchia 9 May 2024

Great fun!! Another super game for the grandchildren.

Very prompt delivery. Really like the detailed description of product. My grandchildren love the 'Popper', so do us adults!

Recent Customer 9 May 2024

From placing my order to delivery was a 10 out of 10 service, highly recommend

Recent Customer 9 May 2024

Great gifts and age guidance.

I have already recommended you to friends and I will definitely be using you a lot. I have six grandchildren aged from two to sixbut needed a gift for a twelve year old. I had no idea and then found you and it is all there on your website. Thank you

Recent Customer 9 May 2024

Great products and great customer service.

Always provided with great quality gifts. I bought my 10year old grandson the (Keepy uppy) lit up ball. He absolutely loves it! I madea phone enquiry as well and the service was impeccable.

Elaine Lindfield 9 May 2024

Always reliable and great fun. Keep in touch well. Can't always review presents as sent as presents to others.

Recent Customer 9 May 2024
Aliki Chafti 9 May 2024

Working together with Wicked Uncle

Always reliable. Speedy and responsible service. When I had a problem recently (I realised I’d not put my name on a card being sent) Iemailed Wicked Uncle. This produced a prompt, personal response and excellent resolution. I’ve used Wicked Uncle a number of times now and find them really useful for sensible (and silly but good) ideas. The fact that they will wrap presents and include an appropriate card (plenty of choice) is a useful, additional service. I have eight great nephews and nieces ranging from two to sixteen years old…..and I’m well into my seventies. Although we keep in touch, we don’t see each other that often and I find it difficult to know what sort of thing is a present which is suitable/acceptable/fun/useful. Having such a business as Wicked Uncle means that I’m more than likely to make a good choice of present. Also, I have one pair of nephews who seem to think it’s quite acceptable not to say ‘Thank you’, and sending them Wicked Uncle presents, which always include a ‘Thank you’ post card has produced a positive response. Wow! Well done Wicked Uncle. Incidentally, I’ve just used Wicked Uncle to send a Sandscape present to an 82 year old friend. One of these also went to a stressed out friend aged 49! I’d quite like one of these myself, I think. Well done again, Wicked Uncle and thank you. To any potential purchasers out there - I have had nothing but positive experiences when using Wicked Uncle and recommend them without reservation.

Recent Customer 8 May 2024
Fern Cooper 8 May 2024

Recommendec

Great

Recent Customer 8 May 2024

Gift for my 12 year old goddaughter

All very good. Easy website to navigate. Kept informed via email.

Recent Customer 8 May 2024

Great Aunt

Excellent service and very quick delivery.

Linda Wright 8 May 2024

Brilliant service

Excellent .kept in touch and speedy delivery .My Grandsons will love their birthday presents

CLAIRE DAVIS 8 May 2024