Privacy Policy

Introduction

Welcome to Wicked Uncle’s Privacy Policy.

Wicked Uncle respects your privacy and is committed to protecting your personal data. This privacy policy (together with our terms and conditions) explains how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services. It also tells you about your privacy rights and how the law protects you.

1 Who We Are

1.1 Wicked Uncle is the trading name of Business Launch Limited (company number 04574497). For the purpose of the Data Protection Act 2018 (“Act”) and the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the data controller is Business Launch Limited with the registered address of 3 Morleys Place, Sawston, Cambridge, Cambridgeshire, CB2 4TG (“Wicked Uncle”).

1.2 Your data is stored and used by Wicked Uncle. You can contact us on 020 7099 3649 between 9am and 4pm Monday – Friday. You can also email us at cs@wickeduncle.co.uk. Our website is www.wickeduncle.co.uk.

2 The Type of Personal Data We Collect

2.1 When you use our website or place an order with Wicked Uncle, we may collect the following:

  • 2.1.1 Your name and surname;
  • 2.1.2 Your email address and contact number;
  • 2.1.3 Your correspondence address;
  • 2.1.4 IP address;
  • 2.1.5 Your payment details; and
  • 2.1.6 Any other personal data which you supply us when making an order or otherwise using our services.

2.2 We also collect data about you via cookies. A cookie is a small piece of data which will be stored on your computer or other device used to access our website. We use cookies to keep products stored in your basket if you want to buy them at a later time and to ensure that the website is functioning correctly. You can set your browser to refuse all or some browser cookies, but if you disable or refuse all cookies some parts of our website may become inaccessible or not function properly.

3 How We Get the Personal Data and Why We Have It

3.1 Most of the personal data we process is provided to us directly by you to allow us to fulfil orders you have placed, to contact you about your orders and, should you agree we may do so, to keep you informed of any future products we believe you may be interested in and to provide our birthday reminder service. If you are a Wicked Uncle Club member, your data may be used to provide membership benefits.

3.2 We will only use your personal data where the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • 3.2.1 Where we need to perform the contract we are about to enter into or have entered into with you (i.e. when you purchase something via our website);
  • 3.2.2 Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests; and
  • 3.2.3 Where we need to comply with a legal or regulatory obligation.

3.3 Generally, we rely on consent as a legal basis for processing your personal data only in relation to sending marketing or reminder communications to you via email. You are able to withdraw your consent at any time by contacting us at cs@wickeduncle.co.uk.

4 How We Store Your Personal Data

4.1 Your personal data is stored securely and we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

4.2 The appropriate retention period for personal data is determined on a risk-sensitive basis.

5 Your Data Protection Rights

5.1 Under data protection law, you have the right to object to the processing of your personal data in certain situations and for marketing purposes at any time. You can do so by contacting us via email at cs@wickeduncle.co.uk.

5.2 You also have the right to:

  • 5.2.1 Access data held about you;
  • 5.2.2 Ask us to rectify personal information you think is inaccurate or incomplete;
  • 5.2.3 Ask us to erase your personal information in certain circumstances;
  • 5.2.4 Restrict the processing of your personal information in certain circumstances;
  • 5.2.5 Object to the processing of your personal information in certain circumstances; and
  • 5.2.6 Transfer your personal information to another entity.

6 How To Complain

6.1 If you have any concerns or questions about the use of your personal information, please do contact us at cs@wickeduncle.co.uk and we will do our best to assist you. If, however, you feel we have not satisfactorily dealt with your concern, you can complain to the Information Commissioner’s Office.

More than happy !

Item arrived early and the price was just great.

William Atkinson 20 Nov 2024

Fast and wonderful

Unbelievable quick. Great toys but will have to wait till Christmas to see whether my nephews and niece like them. Personally I have no doubts!

Recent Customer 20 Nov 2024

Fabulous customer service

Amazing service, ordered a birthday present, the recipient was away so I emailed the company to see if they could hold the present for 2 weeks, immediateresponse back confirming they could, what customer service, 5 star all the way

Emma Drysdale 20 Nov 2024

Nothing g to dislike

Fast delivery, easy to find gifts for my grandchildren. Great company.

Recent Customer 20 Nov 2024

Excellent

Prompt delivery, excellent product.

Williams Andrew 20 Nov 2024

Wonderful service

Great quick delivery and nicely put in a box

Christine Wilson 20 Nov 2024

Excellent service

Brilliant website, very helpful. Arrived extremely promptly, everything as ordered.

Jacky Milner-Walker 20 Nov 2024

Good choice of gifts and speedy delivery.

Recent Customer 20 Nov 2024

Quick and easy to order,great products to look at.

Recent Customer 20 Nov 2024

Excellent service

Placed my order loved the idea of also purchasing their wrap, card and send options so that my nephew could receive a birthday present on time will be happy to use again

Sarah Grant 20 Nov 2024

Does what it says on the tin.

Speedy delivery. No problems

Recent Customer 20 Nov 2024

Excellent service & good quality toys.

Great website, easy to use. Items delivered quickly and all together. Good quality toys. Kept updated about order status throughout. An excellent service. Will definitely order again.

Christina McDermott 20 Nov 2024

Excellent as always

Excellent as always

karen parker-Richardson 19 Nov 2024

Great original ideas company

Very quick and efficient. Good innovative products lots of original ideas to delight the young. I always turn to Wicked Uncle when stuck for present ideas

Recent Customer 19 Nov 2024

It’s all you need for kids

Great for gift ideas and the website is user friendly allowing you to select (eg) by age or gender. So many interesting and differenttoys, books, games. Super fast delivery too.

Denise Clare 19 Nov 2024

Excellent gifts and service

It was easy to place an order online. I thought there were lots of good ideas for presents. My delivery arrived promptly and the recipients were very pleased.

Recent Customer 19 Nov 2024

Fast delivery

Product was exactly as described and arrived really quickly. Ordering was very straight forward and it all went through without any problems.

Angela Blount 19 Nov 2024

Fantastic Delivery

Ordered on Saturday arrived on Monday

Martin Garland 19 Nov 2024

Speedy service

Stuff came quickly. Good variety of goods to choose from

Kim Creaser 19 Nov 2024

Excellent service

Efficient service and fast delivery. My niece was really pleased with her new bath book!

Recent Customer 19 Nov 2024

Wickedly appropriate

Good communication. Speedy delivery. Purchased items of good quality.

Recent Customer 19 Nov 2024

10/10 gifts

Nice gifts, good prices, exceptional delivery

jacqui hemming 19 Nov 2024

Always great choices

Excellent efficient prompt service thank you ?? I bought a chocolate controller last year for my grandson. Request this year for another one this year....hit success ?? anda novelty tape measure for Christmas. Yet to be given .....??!!

Recent Customer 19 Nov 2024

Good quality service

Always deliver on time and a wide choice of unusual gifts for children

Recent Customer 19 Nov 2024

Excelent service

Brilliant product arrived in post the day after ordering

Recent Customer 19 Nov 2024

Toys and happy child.

Very good. Prompt delivery. Thanks for the help ??

Recent Customer 19 Nov 2024

Quick and easy

Recent Customer 19 Nov 2024

Great fun toys. The name 'Wicked Uncle' says it all !!!

robin lambert 19 Nov 2024

Perfect presents

Prompt delivery, excellent choice of products. My grandsons will love their Christmas presents!

Recent Customer 19 Nov 2024

Dry efficient

Ordered and received quickly.

Ferne Parry 19 Nov 2024