We only send parcels within the UK. (Excluding Channel Islands)
Royal Mail Tracked 24 is £3.99
Orders placed before 4pm are sent out the same day and are usually delivered next day
We do not ship on Saturdays or Sundays, so any weekend order, placed after 4pm on Friday, will be be sent out on Monday.
DPD Delivery is £8.99. Orders must be placed before 2pm please. This service ensures your order will arrive on the day shown at Checkout, which is Next Day for orders before 2pm.
DPD next day service is not available to certain further parts of the UK (Highlands, Channel Islands, Northern Ireland) as delivery there will always take a little longer.
We offer a 30 day policy to return an item for any reason, provided it is unopened and in the original packaging.
Your item must be returned within 30 days of purchase please. We cannot accept any item returned after 30 days. (Note: the legal requirement for online purchases is 14 days, we have extended this)
Please include your name, telephone number and email so we know who sent it. We ask you to cover the cost of postage. Our address is:
Wicked Uncle, 15 Chiswick Avenue, Mildenhall, Suffolk IP28 7AY
This policy is offered in addition to your legal rights.
Faulty or Damaged? If there is a fault with any of our products or our service, just let us know and we will sort it out. Please email us at cs@wickeduncle.co.uk
For any delivery problem, please let us know immediately on cs@wickeduncle.co.uk. Please do not wait to contact us, your parcel should only take 2 working days to arrive.
For Royal Mail, deliveries usually take 1-2 working days, sent by Royal Mail Tracked 24.
The Track & Trace service means the postman has to scan the parcel when it is delivered. We send a Track your Delivery email with every order so you can track your parcel.
You must inform us within 7 days of purchase please, so we can investigate within Royal Mail's required time scale.
Amazing Customer Service!
Amazing customer service. I bought a toy robot as a Christmas present, my son opened it and part of it was broken, I emailed Wicked Uncle and... Read Moregot a quick reply saying that they'd send me a replacement part. Received tracking for this the next day and received the replacement part the day after. Works perfectly now. Brilliant service.
I was very pleased with the service you provide , and will certainly use your service again. Thank you so much.
Satisfied customer
Promptly delivered - good info about tracking it.
Excellent
Promptly delivered meets expectations and fun
Excellent
very prompt delivery, helpful customer service and well packaged. Very good service. The items were great too.
Excellent. Would recommend
Service excellent. Presents wrapped and delivered on time
Reliable source of interesting toys, games etc.
Excellent website, efficient and speedy delivery.
Perfect in every way. Thank you.
I was very pleased with the whole experience using your web site, from ideas for my 4 year old granddaughter to having the items... Read Morewrapped before delivery. She was delighted with her parcel. Thank you so much and will be using you again.
Great selection of products. Helpful guide for ages. Fast delivery. Well packaged.
A prompt delivery
I bought a gift for my grandchild, which was much appreciated. Wicked uncle dispatched it promptly.
Excellent
Excellent, very quick delivery. Bought this for my 8yr old granddaughter, I'm sure she will be delighted with it
Fast and efficient ordering process. Very happy with the wooden dinosaur puzzle. Good quality.
Really good, well thought out service. Helped me out enormously when I was worried the present wouldn't arrive in time.
Excellent service
Very easy telephone call quickly answered by a real person ! Dealt with in a very professional manner Delivered , wrapped, card included and on time . Thank... Read Moreyou and will have no hesitation ordering in future
Wicked Uncle hits the mark again!
Very prompt delivery and gift wrapped! Our 5 year old great- nephew was thrilled with his presents.
A good find
Very prompt delivery and an easy site to use
Brilliant service
Quick delivery and great products at great prices. My nephew was very happy with his present!
Good inspirational gifts
Great ideas
Great company
Really good . I was kept up to date and received the item in good time . The ribbon twirler is spectacular and I’m looking forward to giving the kite as a present .
Fast service , innovative games
Excellent . Parcel arrived very quickly
Always well presented, never pushy, so useful when you live a long way from recipients and can’t deliver present yourself! Very well done!
The service we received was excellent. The delivery was brilliant as was the way we were treated during the ordering process. However, all that was surpassed by the quality of... Read Moreour purchase which was really off the scale. It was absolutely first class. Many many thanks
Robot
Great service, bought as a present and not given yet so cannot comment on yhe actual product. Looks ook though. Grandson is into robotics.
Brilliant site , great choice . Super speedy service
Great unusual choices , priced well & super speedy delivery . ?? what’s not to love ??
Robot
Prompt delivery, thank you. Bought as a present for nephew.
Brilliant presents and service- thank you
Excellent as always. You make present buying so easy.
Deliveries always very quick.
Always best quality and very quick postage nothing else to say except as usual it’s brilliant
Very good
It's very quick and easy to place and receive orders and everything has been very satisfactory.
Wicked Uncle is rated 99 out of 100 for Customer Service based upon 56598 reviews.